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Director of Retreats

Job Title: Director of Retreats

About Us
Camp Eagle started in 1999. We are located in a truly wild and beautiful place in the hill country of Texas. Camp is blessed to steward 1,400 acres along the headwaters of the spring-fed Nueces River and filled with limestone cliffs, woods, trails, and wildlife.

We are all about our Mission. We exist to:
Inspire Christ-like change through, Outdoor Adventure, Authentic Relationships, and Biblical Truth.

Our Playbook and everything we do is built around this. It is woven into the daily fabric of our work here.

We operate year-round with multiple summer and retreat-season programs at our 1,000-bed facility.

Who We Are
Our remote location deepens our community. With roughly 100 people living on-site, co-workers become neighbors, and neighbors become friends. This is a missional community and togetherness is very important to us. Our community is special and it is a big part of why many of our staff serve here.

This also strengthens our culture which is evident throughout this ministry and our community. A few things about our culture stand out.
We highly value a vibrant relationship with Christ and serving people out of the strength of that relationship. We’re not just a ministry; we love Jesus.
We know who we are and we do our best to talk about that often to stay on the same page with the big picture.
Dreaming is in our DNA. We don’t pretend to know everything, so we often spend time dreaming up new solutions and opportunities. This is often true in individual jobs as well. If you love the freedom to find solutions and create opportunities, you’ll love that part of your job.
We tend to value mindset over skill set. If you enjoy collaborating and problem-solving together, you’ll fit right in.
Adventure gets us excited. Many of our staff always have the next adventure in the works or are ready to join one. Whether that’s camping, mountain biking, climbing, kayaking, hiking, exploring caves, fishing, traveling, or trying a new board game - most staff are down to join an adventure you’re cooking up.


What It’s Like To Work Here
On Our Best Days
We brainstorm. We’re coming up with new ideas, solving problems, and planning together.
We serve alongside each other. Often, we are dropping our normal job to do something different: pitching in to help each other. Those are the breaks between our normal work that bring us together.
We play together. We’re sharing a good meal, playing board games in the evenings, celebrating something, playing at the river, or camping at Big Bend.
We reconnect to why we are here. Whether we are jumping in on a summer staff training or helping with some programming we have that touchstone to why we do this. We solve problems through the lens of our mission statement and playbook. We enjoy hearing about a ministry moment for how someone was inspired towards Christ-like change through camp.

On Our Not-So-Best Days
We get caught up in the “tyranny of the urgent”, especially during busy seasons. We self-inflict this by our desire to dream up new things to serve our guests. Sometimes this affects some staff more than others which can be frustrating.
We can become siloed during a busy season.
We struggle for reconciliation. There’s a lot of beauty in a community that lives and works in close proximity but it magnifies the need for healthy reconciliation.

JOB POSTING
We are looking for someone with a strong work ethic and a desire to live and work in a close community to serve in the role of Director of Retreats. We are passionate about our mission statement and are looking for a like-minded person who is willing to serve alongside us. Please thoughtfully consider each part of our mission statement, job description, and description of our ministry and community before applying.

JOB DESCRIPTION
Title: Retreat Director
Department: Retreats
Reports To: Director of Programs
Direct Reports: Retreat Hosts, Retreat Facilitators, Walkabout Students (when under the direction of the hosts and in conjunction with the Walkabout Director)
Consults With: Walkabout Director, Food Service Manager, Housekeeping Manager

Overall Responsibility:
Direct all aspects of the retreat program to make it successful quantitatively and qualitatively. Gain, secure, and retain retreat groups of all kinds. Develop key relationships with retreat leaders, group sponsors, and direct reports. Manage direct reports for successful events. Administrate paperwork for group organization, budgets, and quality control.

Job Duties:
Marketing for the Retreat Program through face-to-face visits, phone calls, print, email, web, and other media.
Gain retreat groups and pass them on to Retreat Hosts in an organized manner.
Monitor for quality of the program in all areas.
Meet often with reports and consults for planning, quality control, and readiness to meet group needs.
Administer performance reviews for hosts that involve a coaching aspect as necessary and are recorded in the online employee file system.
Perform “walkarounds” with staff to set expectations and confirm and cast vision for Camp Eagle’s mission through the Retreat Program
Manage the calendar for hosting, occupancy, and collisions.
Manage and prioritize the Retreat Hosts’ work schedule as needed.
Conduct weekly tactical meetings with Retreat Hosts to gain insight into all aspects of their work and offer support and prayer.
Regularly inspect various things to hold yourself and your staff accountable to the presentation of your campus and all aspects of your program to guests (ie. how much is stocked at each fire pit, are things that should be removed from a certain setting at camp that detract from the natural beauty of the guest experience?)
Train Retreat Hosts, Retreat Interns, and Walkabout students in job responsibilities and vision for meeting Camp Eagle’s mission within the Retreat Program.
Ensure Retreat Hosts receive quality regular hospitality training and in-services, and that those trainings are well documented and recorded
Ensure our Retreat Hosts have a vision for the power and biblical calling of hospitality as a vehicle for gospel change
Fully understand and be able to implement the job responsibilities of Retreat Hosts, Retreat Interns, and Walkabout students.
Occasionally attend retreat programming looking for ways to encourage and improve
Occasionally attend Retreat programming at other camps to learn and gain new ideas
Occasionally meet with camp Retreat professionals to learn and gain new ideas
Educate yourself toward a greater understanding of trends in the retreat camping industry
Educate yourself toward an understanding of how camp retreats can meet the needs of our guests according to our mission, vision, values
Ensure our retreat programming lines up with our mission, vision, values, and teaching guidelines
Assist as needed, in hands-on retreat program support to bring about a program-related project (for example: help wash dishes or help clean after a large weekend is over, in a few instances you might need to host a group to allow off time for your other hosts)
Ensure that safety is considered in retreat programming
Ensure retreat design considers the bigger picture, such as, how: food, activities, sleeping, “free time”, and staff interactions can be a valuable part of the experience, and consider how it might reinforce what the retreat is trying to accomplish
Hire and fire retreat staff according to Camp Eagle’s hiring and firing policies.
Help Retreat Hosts procure help for retreats from volunteers and full-time staff.
Follow up with groups, collect surveys, and plan for groups’ needs.
Help establish and develop new programming ideas with the assistance of Retreat Hosts and Director of Programs.
Keep organized information on groups for metrics and budget forecasting.
Pray for incoming groups and God’s provision for new groups and program needs.
Develop new programming options for groups as needed.
Purchase necessary equipment and materials for the success of the program.

Other Duties of ALL Camp Eagle Staff:
Camp Eagle operates year-round. We have guests on the premises almost every day of the year. Serving guests is our number one priority, and therefore ALL staff must participate in guest service in some capacity. Tasks may include cooking, cleaning, facilitating group activities, running retail locations, general maintenance of the camp property, and work projects as needed. There are often groups here on weekends, and all staff members will be required to work certain weekends as needed

Qualifications:
Strong sense of hospitality and customer service.
Highly comfortable with marketing for the retreat program (cold calls, emails, print material, etc.).
College Degree or higher is preferred.
Ability to work long hours frequently.
Ability to confront, encourage, and inspire staff toward excellence in their work.
Easily communicates with guests and retreat leaders professionally.
Experience with event planning or the equivalent is highly desired..
Administrative and organizational skills.

Education, Abilities, Skills, Experience:
The “ideal” candidate will have:
The educational equivalent of a college degree or higher.
Ability to communicate comfortably and clearly with all guests and group leaders.
Ability to work well with computer systems and basic word processing and email software.
Willingness to perform routine tasks regularly and on time, with deadlines daily, weekly, and monthly for many tasks.
Ability to work on a team and communicate comfortably and clearly with other staff and inspire them to action.
Ability to understand and follow camp policies and procedures.

Work Context: This job will be performed primarily on location at the Camp Eagle office.

Travel: Working offsite will happen infrequently during marketing or training trips.

Physical Demands:
Ability to sit and stand for hours on end.
Ability to work on a laptop for hours on end.
Ability to drive around the camp property in a camp vehicle.
Ability to get around camp and perform job duties without the use of a camp vehicle.
Ability to infrequently work at height while checking up on staff on the high ropes activities.
Occasionally lift heavy objects with help from others.

Work Environment: Will consistently work indoors and outdoors in all weather conditions due to the dual nature of this being an office job about half the time and an on-site physical job the other half.

Compensation: Salary pay, on-site housing, Health Plan, 401(k) retirement package after one year of full-time status, and paid vacation time according to time-off policy. Also, basic utilities and FMLA benefits, temporary guest housing, and camp meals.

Disclaimer: This Job Description is not intended to be complete. It is only intended to give a good idea of what this job will be like.

To Apply for this position go to https://apply.campeagle.org/?startApp=a11Rp000006y52z&startName=Retreats%20Director

Time:  Full-Time Seasonal
Salary:  Paid
Category:  Programming

Updated: 1/23/2025 9:20:16 PM